5 Essential Tips for Finding Quality Home Care Assistance in Philadelphia, PA
As people age and struggle with independence, the family must make serious choices. Do they find a facility? Do they hire a professional caregiver? Choosing the right Home Care Assistance in Philadelphia PA, isn’t just about ensuring your loved one receives proper services. It is also about your peace of mind. Safety matters come first. And, if your loved one would prefer to remain in their home (Aging in Place), you probably have serious questions about how to make the right decision.
The Basics
Philadelphia offers many elderly care providers. At first, the selection seems overwhelming. But start breaking it down. Do you know anyone who has hired in-home care assistance in Philadelphia PA, like True Care Home Care, for an individual? Check out their recommendations.
Next, pick out a few agencies in good locations and check their BBB ratings. Are there many complaints? Have complaints been resolved? Try to narrow it down to three options.
5 Essential Tips for Finding Quality Home Care Assistance in Philadelphia, PA
Now, it’s time to take a closer look at the three providers you’ve considered.
Services Provided
Each person’s situation is unique. Your loved one has specific needs and requirements. Assess them. As you might expect, not all agencies offering home care assistance in Philadelphia, PA, have the same offerings. For example, does the individual need help with simple daily tasks, or are there other medical issues involved?
Reviewing a company’s website can reveal a great deal about its services. If it has any reviews like those at True Care Home Care, read them! You can also do an internet search for reviews. This leads to tip #2: references.
References
Assemble a few references and contact them. You would not believe how many people skip this step. Finding quality home care assistance means vetting. Have a list of questions you’d like answered. For example, what do they do if your aide calls off? What are their emergency protocols?
Certification
Depending on the type of insurance available, the agency may need Medicaid or Medicare certification to complete bill processing. Additionally, the State of Pennsylvania has specific guidelines and licensure for home care companies.
Corporate Culture
Each agency participating in senior home care, like True Care Home Care, has a “feel” to it. The way they work with their staff reflects a lot on the company’s goals and values. Does staff have ongoing training available for them to hone their skills?
How does the agency vet their caregivers (background checks?)? Do the people working for the agency require any credentials? For example, do applicants need an HHA from PA, requiring 72 hours of training and 16 hours of clinical instruction?
The Nitty Gritty
If you feel an agency fits your vision, it’s time to become very specific about your expectations. Do you need someone trained in adaptive equipment? Are there hearing or sight issues? Do you need someone who can translate for the individual?
The TruCare Tradition
As a quality home care assistance agency in Pennsylvania, We understand how important it is to you to have superior standards in our services. Our goal is to maintain dignity and comfort for your loved ones, using experienced caregivers who are happy to assist patients with daily needs.
You can call our East Norriton Office or our Philadelphia Office at 610-878-2273 or 833-878-2273. Or email us at info@truecarehomecare.com for more information.
